I even tried contacting on the phone and received nowhere; all I could hear can be a recurrent information and Once i request to talk to shopper relations, I'd personally get cling up on.
Great afternoon this is my 2nd experience with AA. The same time previous I went thru a similar circumstance with my luggage.
contacting an actual human being at AA buyer service is close to impossible. The Internet site record a cell phone number, and that is for cargo Which only references a Website that is no help in any way.
I sincerely hope to receive a favourable reply in the future few times, so I can continue working with American Airways for my vacation.
My criticism is, on March 8th. My baggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it experienced arrived, it had been shipped. Nonetheless, the baggage had been destroyed and taped up. I named in the complaint straight away. I were givin many mobile phone numbers and the firt just one was merely a recording to leave my cellphone and another person would get back again to me.
Hi, I necessary to adjust this reservation, I booked this flight, I bought insurance policy, I’m needing to go pay a visit to my mom who may have terminal Mind cancer, I’ve been traveling American the whole the perfect time to get to discover her. I have already been getting insurance policies each time, and this time, My spouse is snowed in and might’t appear household in the perfect time to glance just after my kids so I am able to leave. I are on the mobile phone now for over one hour wanting to improve or get anything going with my flight with absolutely no accomplishment plus the travel insurance coverage you offer and advertise as isn't going to deal with this kind of journey modify crisis (!
I can't feel you board travellers just before doing all your checks over the aircraft. Leaving your shoppers trapped for more than 2 several hours without any to tiny details is complete bullshit. If you are fundamentally similar to each individual airline On this respect, it’s only not acceptable to take care of your customers this way.
I would love a credit history for any flight we skipped from Phoenix to Spokane. We skipped the flight since it took us so extensive to have thru customs. We have been traveling from Mazatlan and going thru customs in Phoenix.
My husband And that i were booked for honeymoon to NYC on Nov nine, 2015. Record locator: VDEURG. Within the day we have been to depart, Our flight #4378 was cancelled on account of no crew. We ended up booked for later flight #5738, costing us a half day of holiday. The SECOND flight was then cancelled on account of servicing problem. Quite a few choices have been available but nothing that might get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Times Square at $317 a night that were non-refundable as it absolutely was under 24 several hours. We ere made available a flight to Dallas that might get us away from Pensacola late but only if we drove an hour away to Fort Walton Beach airport. We took it, received in late and remaining after 4 hrs snooze the next day. That Expense us a further $177.00 in lodge costs. My partner’s baggage by no means arrived in Dallas as we were promised it could- mine took in excess of one hour to seek out because it was not over the carousel with the rest of the flights baggage, We obtained into NYC each day right after their website our honeymoon was to start, with lots of tension and cost.
Clients may also American Airlines consumer service with the e-mail shown below: . We acquired an automatic response within a few minutes, though the correspondence did not address our concern.
reserving reference MKFCFC I am addressing this letter to you personally to specific my dissatisfaction regarding your services regarding the flights referred to previously mentioned.
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I had been delayed on Monday feb 15th twice just before remaining cancelled and bumped to Tuesday. Whilst I was annoyed I understood. Then at ten:30pm I get yourself a textual content stating my Tuesday flight was cancelled until finally Wednesday.